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privacy policy

Privacy Policy – LIONOTT.STORE

 

LIONOTT.STORE (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website, IPTV services, or contact us via WhatsApp. By using our Service, you agree to this policy.

1. Information We Collect

We collect the following information to provide and improve our Service:

A. Personal Information

  • Account Data: Name, email address, billing address, and payment details (e.g., credit card or PayPal information).

  • Contact Data: WhatsApp number, email, or other details provided when you contact us for support.

  • Subscription Data: IPTV package purchased, payment history, and device identifiers (e.g., IP address, MAC address).

B. Non-Personal Information

  • Usage Data: Pages visited, streaming activity, device type, browser, and operating system.

  • Cookies/Tracking: We use cookies and similar technologies to analyze trends and personalize your experience.

2. How We Use Your Information

  • Deliver Services: Process payments, activate subscriptions, and provide customer support.

  • Communicate: Respond to inquiries via WhatsApp, email, or other channels; send service updates or promotional offers (with consent).

  • Improve Service: Analyze usage patterns to enhance content, features, and user experience.

  • Legal Compliance: Prevent fraud, enforce our Terms of Use, and comply with legal obligations.

3. Sharing Your Information

We do not sell your data. We may share it with:

  • Third-Party Vendors: Payment processors (e.g., PayPal, Stripe), hosting providers, and analytics tools.

  • Legal Authorities: If required by law (e.g., subpoenas, court orders).

  • Business Transfers: In mergers, acquisitions, or asset sales, user data may be transferred.

  • Aggregated Data: Non-identifiable usage statistics for marketing or partnerships.

4. Data Security

  • We use encryption (SSL) and secure payment gateways to protect your data.

  • No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of your personal data.

  • Correction: Update or correct inaccurate information.

  • Deletion: Ask us to delete your data (exceptions may apply).

  • Object: Opt out of marketing communications or data processing.

  • Portability: Request a transfer of your data to another service.

To exercise these rights, contact us via:

6. Cookies & Tracking Technologies

  • We use cookies to remember preferences, analyze traffic, and deliver ads (if applicable).

  • You can disable cookies in your browser settings, but some Service features may not function properly.

7. Children’s Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from minors.

8. Data Retention

We retain your data only as long as necessary to:

  • Fulfill subscriptions or legal obligations.

  • Resolve disputes or enforce agreements.

9. International Transfers

Your data may be processed outside your country. By using the Service, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes take effect when posted on this page. Check the “Last Updated” date for revisions.

11. Contact Us

For privacy-related questions or complaints: